Privacy Policy

TestEase ("we", "us", "our") operates a diagnostic test booking and home sample collection service in Rajkot, Gujarat. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have.

1. Information we collect

We collect the following categories of information:

• Identity and contact details — name, mobile number, email (if provided), and address.
• Booking information — tests or packages selected, preferred collection date and time, and any preparation notes.
• Location information — GPS coordinates (only when you grant permission) or a manually entered address.
• Health-related information — diagnostic reports issued by our partner laboratories.
• Payment information — records of payments made; card details are handled by our payment provider and are not stored by us.

2. How we use your information

We use your information to:

• Schedule and coordinate home sample collection visits.
• Hand over samples to authorized partner laboratories for testing.
• Deliver reports securely to you.
• Process payments and maintain financial records.
• Comply with applicable legal and tax requirements.

3. How we protect your information

We apply reasonable technical and organizational safeguards. Reports and personal documents are stored in private, access-controlled storage — not publicly accessible. Access to patient records is restricted to staff who need it for their role.

4. Sharing with third parties

Samples are handed over to authorized partner laboratories for testing, and reports are issued by those laboratories. We share only the information necessary for this purpose. We do not sell personal information.

5. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. To make such a request, please contact us using the details on our Contact page.

6. Data retention

We retain personal and health information only as long as necessary for the purposes described here or as required by applicable law.

7. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent revision.

8. Contact

For questions about this Privacy Policy, please reach out to us via the details on our Contact page.